Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
LOCATIONSHIPPING METHOD*ESTIMATED SHIPPING TIME
United StatesStandard($6.95)10-15 business days
 Priority($8.45)7-12 business days
InternationalStandard($13.99)15-20 business days
 DHL Express (Insurance)($15.99)10-12 business days

ADDITIONAL ITEM US : $3.99 | International : $8.99

Which payment methods are accepted in the Online Shop?

Payments methods include PayPal and Credit cards.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

 
How long will delivery take?

On average, merchandise is produced and shipped from our facility 3 – 5* business days after purchase. Standard shipping/transit times apply (7-15 days for domestic and 12-20 days for international).

What exactly happens after ordering?

After Purchase your order goes through our cutting process where it is designed, programmed, then precisely cut by our top of the line fiber lasers.

We then make sure the metal is properly cleaned & cut before going to the next step.

Now that the sign has been cut, cleaned it can now go through our powder coating system where your sign is hung and ran though our automated powder line so your sign comes out looking perfect.

 
Can I Hang this outside?

YES! All of our metal is powder Coated which means it is weather proof.

What is Powder Coat?

Cover (an object) with a polyester or epoxy powder, which is then heated to fuse into a protective layer. When the process is complete our metal signs will never rust or tarnish.

Do I receive an invoice for my order?

When the order is complete. We will update the shipping Tracking ID code for you with the purchase invoice.

 

Send us an email

Email us at [email protected]