Frequently Asked Questions

Please read our FAQ before sending us a message.

Where are you located ?

We are located in Pittsburgh.
Pittsburgh is located in the southwest of the state, at the confluence of the Allegheny River and the Monongahela River, forming the Ohio River.Pittsburgh is known both as “the Steel City” for its more than 300 steel-related businesses and as the “City of Bridges” for its 446 bridges. The city features 30 skyscrapers, two inclined railways, a pre-revolutionary fortification and the Point State Park at the confluence of the rivers.

What are the delivery charges for orders from the Online Shop?
LOCATION SHIPPING METHOD *ESTIMATED SHIPPING TIME
United States Standard($4.95) 12-15 business days
  Priority($6.45) 10-12 business days
International Standard($10.99) 15-20 business days

ADDITIONAL ITEM : $1.99

Which payment methods are accepted in the Online Shop?

Payments methods include PayPal and Credit cards.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

 
How long will delivery take?

On average, merchandise is produced and shipped from our facility 3 – 5* business days after purchase. Standard shipping/transit times apply (10-15 days for domestic and 12-20 days for international).

What exactly happens after ordering?

After Purchase your order goes through our cutting process where it is designed, programmed, then precisely cut by our top of the line Wallily Corp fiber lasers.

We then make sure the metal is properly cleaned & cut before going to the next step.

Now that the sign has been cut, cleaned it can now go through our powder coating system where your sign is hung and ran though our automated powder line so your sign comes out looking perfect.

 
Can I Hang this outside?

YES! All of our metal is powder Coated which means it is weather proof.

What is Powder Coat?

Cover (an object) with a polyester or epoxy powder, which is then heated to fuse into a protective layer. When the process is complete our metal signs will never rust or tarnish.

Do I receive an invoice for my order?

When the order is complete. We will update the shipping Tracking ID code for you with the purchase invoice.

 

Send us an email

Email us at [email protected]